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Opening Hours : Monday to Saturday - 8am to 9pm
  Contact : +1 (307) 202-4470

FAQs

Have a question about how SMC works? Here are some of the most frequently asked questions to help you get started.

What information can be found in my health record

Your health record typically includes personal identification details, medical history, treatment summaries, test results, and notes from healthcare professionals involved in your care. It may also contain information about medications, allergies, and any ongoing treatment plans to ensure safe and accurate medical support.

Who has access to my health records

Access to your health records is strictly limited to authorized healthcare professionals and administrative staff directly involved in your care or placement. SMC ensures all records are handled confidentially and in compliance with privacy regulations to protect your personal information.

Can my personal health information be used and disclosed without any notice to me or without my informed consent at the time of treatment

Yes.

The Amended HIPAA Privacy Rule states only that you must receive a Privacy Notice telling you how your personal health information will be used and disclosed. Section 164.520(c) (2) (i) (A).
Privacy Notices are often mistaken for consent forms, but they are simply notices telling you what will happen to your medical records.

Your personal health information is only used or disclosed without notice in limited situations required by law — such as for public health reporting, legal investigations, or to prevent serious health or safety risks. Outside of these exceptions, SMC ensures that your information is used or shared only with your knowledge and consent.